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Electricity Distribution Companies of Delhi
Following the privitisation of Delhi’s power sector and unbundling of the Delhi Vidyut Board in July 2002, the business of power distribution was transferred to BSES Yamuna Power Limited (BYPL) and BSES Rajdhani Power Limited (BRPL). These two of the three successor entities distribute electricity to 18.79 lakh customers in two thirds of Delhi. The Company acquired assets, liabilities, proceedings and personnel of the Delhi Vidyut Board as per the terms and conditions contained in the Transfer Scheme
BSES Yamuna Power Limited (BYPL)
BYPL distributes power to an area spread over 160 sq kms with a population density of 4203 per sq km. It’s 8.52 lakh customers are spread over 14 districts across Central and East areas including Chandni Chowk, Daryaganj, Paharganj, Shankar Road, Patel Nagar, G T Road, Karkardooma, Krishna Nagar, Laxmi Nagar, Mayur Vihar, Yamuna Vihar, Nand Nagri and Karawal Nagar.
BSES Rajdhani Power Limited (BRPL)
BRPL distributes power to an area spread over 750 km with a population density of 1360 per sq km. Its' over 10.27 lakh customers are spread 19 districts across South and West areas including Alaknanda, Khanpur, Vasant Kunj, Saket, Nehru Place, Nizamuddn, Sarita Vihar, Hauz Khas, R K Puram, Janakpuri, Najafgargh, Nangloi, Mundka, Punjabi Bagh, Tagore Garden, Vikas Puri, Palam and Dwarka.
Since taking over distribution, BSES' singular mission has been to provide reliable and quality electricity supply. BSES has invested over Rs 2000 crore on upgrading and augmenting the infrastructure which has resulted in a record reduction of AT&C losses. From a high of 63.1 % and 51.2 %, AT&C losses for BYPL and BRPL have come down to 43.6 % and 35.2 respectively - a record reduction of 19.5 % and 16.3 %.
Initiatives
Electrician program training program: BSES has initiated "Training on Essentials of House Wiring" for neighbourhood electricians, particularly those nominated by RWAs. Over 1200 electricians trained.
Call Centres: BSES has separate and dedicated numbers for BRPL and BYPL
Billing and Metering: For billing and meter related queries, BRPL and BYPL customers can call 39999707 and 39999808.
Customer Care Officers: A CCO each appointed for all the 33 Division Offices.
Interactive Voice Response System (IVRS): This service is available to customers having a sanctioned load of 10 KW and above.
Website: Customers can log on to the company website www.bsesdelhi.com. for information on a plethora of subjects.
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